Camaro Online Catalog Page 296 Order Forms

Ordering Information To Order By Mail We accept personal checks, cashiers checks, and money orders, as well as Discover, Visa, and MasterCard credit and debit cards on any mail order. Generally we will ship your order to you no later than 48 hours from the time your payment has cleared. Please note that personal checks and some cashier's checks may take up to 10 working days to clear. If we are out of stock on any item we can, at your option, place that item on a back-order status and as soon as we receive the item in our warehouse we will promptly ship it to you. If the back-order should extend beyond thirty (30) days, we will notify you, and you may request to keep the part on back-order, or cancel the order. To Order By Phone If you have your order ready including part numbers and quantities, simply call our toll free order desk at 1-800-354-4040 and one of our friendly, English-speaking operators will be happy to assist you. We accept Discover, Visa, and MasterCard credit and debit cards for telephone orders. If you have questions or need more information about a particular part or it's application, please call our parts department desk at (405) 631-4400 and one of our professional parts team members will be happy to assist you and answer any questions you may have. To Order Online Ordering is easy online. Just go to our website at . We accept Discover, Visa, and MasterCard credit and debit cards for online ordering. If you have any problems ordering online or have a question about a particular part or it's application, give us a call and we will be glad to assist you in any way we can. Standard Shipping Usually, your order will be shipped out no later than 48 hours after payment has cleared. Our primary shipping carrier is Federal Express, which al- lows us to keep shipping charges as low as possible. All Orders that are shipped via Federal Express ground within the continental United States will have the cost of shipping added to the order based on the shipping chart shown below. If you prefer that your order be shipped by another shipping company, you may request such when placing your order and we will quote you shipping charges at that time. Some items may be too large or too heavy to be shipped using standard ground shipping. In such a case, the item(s) to be shipped will be done so by Motor Freight. We will notify you of this when you place your order and will provide you with a shipping and/or crating charge at that time. Air Shipping Next Day Air, Second Day Air, and Third Day Select Shipping is available on most items. You may request one of these shipping options when you place your order and we will quote you shipping charges at that time. Returns & Refunds We accept returns on most items for thirty (30) days from the date of your invoice and will issue a refund for the purchase price less shipping charges as long as the items returned are still new in the original box. Items that have been installed, painted, scratched, or bear any sign of use cannot be returned. If you receive a defective part or we make a mistake on your order, notify us as soon as possible and we will expedite an exchange and cover all shipping costs to do so. All returns require a Return Authorization number (RA#), a copy of your invoice and a letter explaining why you are returning the item. The RA# should be written on the outside of the box. We will not accept for return any items returned without an RA#. All pre- approved items for return may be subject to a 20% restocking fee. All returned items must have shipping pre-paid. We will not accept C.O.D. returns. Certain items cannot be returned such as books, catalogs, electrical parts, wood parts, special order parts or custom made items. Please call us at 1-800-354-4040 to get an RA#. Damaged Items And/Or Shortages You should inspect your order as soon as possible upon arrival. If you receive items that have been damaged in shipping the carrier should be notified immediately. If items are delivered via Motor Freight, please count all cartons before signing for the delivery and note any discrepancies on the bill of lading with your signature. DO NOT RETURN DAMAGED ITEMS TO US!!. The carrier is responsible for all damages caused during shipping and will need to inspect the damaged items. Please call us if you have any questions concerning this. If you find a shortage or wrong item when your order arrives, please notify us within 72 hours of receipt of package. We are not responsible for wrong or missing items after 72 hours. We will do everything possible to make sure your claim is promptly taken care of. Refused or Undeliverable Shipments Customer will be responsible for any shipping charges, storage fees, and handling fees associated with a refused or undeliverable shipment. A 20% restocking fee may also be charged. Pricing And Availability All pricing and availability of items published in this catalog were accurate at the time of printing. However, due to production, supplier, and other market forces beyond our control, prices do fluctuate from time to time as does the availability of certain items. Please call us to confirm pricing and availability of any item or you can check out current and up to date pricing and inventory availability on our website at www.ClassicChevroletParts. com . Every effort has been made to insure that all information in this catalog is correct, however we are not responsible for typographical errors or misprints. Ground Shipping Charges - Continental U.S. - Excludes Hawaii, Alaska, and Puerto Rico Orders Up To $40.00 . . . . . . . . . . . $12.99 $40.01 To $150.00. . . . . . . . . . . . . $14.99 $150.01 To $300.00. . . . . . . . . . . . . . 10% $300.01 To $500.00. . . . . . . . . . . . . . . 9% $500.01 To $800.00. . . . . . . . . . . . . . . 8% Over $800.00. . . . . . . . . . . . . . . . . . . . 7% Shipments To Foreign Countries Please Add $20.00 (Per Order) Handling Fee Mailing List & Account Information The first time you place an order with us we use the phone number you provide as your account number. We also maintain a record of purchases you make from us as well as your home and e-mail address information. We use this information to send you special sales fliers, new item updates, and other information that our customers tell us they find useful. If your address or phone number changes, or you do not wish to receive promotional notices from us, please contact us and we will update our records. We do not sell nor distribute any of this information to any outside source.

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